skip to main content
Shropshire Archives reopens in a phased way from Wednesday 29 July

How to order copies

Some high resolution images on our catalogue are available for automatic download. For others, you will need to request a quote.

Automatic downloads

  • To download a high resolution image, choose ‘view record’ and then ‘view or purchase’.
  • At this stage you will be prompted to log in to the website or register if you’ve not already done so.
  • Then click the ‘purchase download’ option.
  • You’ll then see confirmation of the items you want to download plus prices with terms and conditions for downloading and you can continue to purchase the items securely.

Once a download has been paid for you should be able to click on the ‘download’ link or image thumbnail to view the high resolution image in a pop-up window in your browser.  You’ll need to ensure that pop-ups are enabled for our site. The pop-up window has a download button in the bottom left corner (circled yellow in the picture below).

Example of a field name map in the pop up window

Clicking on this button will open a small dialogue box asking which version of the file you wish to download.  For the high resolution image, you would need to check the one with the largest pixel dimensions (5171 x 6415px).

Requesting a quote

For items without an automatic download option, you’ll need to request a quote.

Please note, during the coronavirus pandemic, most staff are working at home. In some instances, we can supply high resolution images. We can do this where we already have a digital version but we can do some limited new digitisation work too.

In the current circumstances there will be longer than usual delays. It is likely to be at least a week before we can supply a quote for new digitisation work and then a further week or more between payment and supply of the image. This is because most staff are working from home. Unfortunately we cannot supply prints at the moment.

How do I request a quote?

For a single item, first find the details on the online catalogue. Then…

  • Click on ‘view record’
  • Next click on the ‘view or purchase’ tab
  • You’ll need to sign in (or register if this is your first time using the site)
  • You can then choose ‘request a quote’

If you are ordering copies of several documents, then it is easiest to add relevant items to your wish list.

  • You’ll need to log in to do this, but on each item you are interested in, simply click ‘add to wish list’. You can do this over several days if needed.
  • Then use the button for your account (top right of the screen)
  • Choose the ‘wish list’ option (top of the screen).
  • For the items you’d like copying, click in the boxes in the quotes column.
  • Then click on the ‘quote’ button at the top of the column
  • You’ll be asked to review your order, choose the format and add any other details.

We’ll then respond with a quote. The price will depend on the format of the original and the best way of making a copy without damage.

Once we respond with a quote, you can pay for the copies via the secure website.

Most images are supplied using Drop Box as this is a good way of transferring large images files. You’ll need to create a Drop Box account, but if you have any problems let us know.

When your image is uploaded to Drop Box, we’ll send you a link.

If you can’t find the reference on the online catalogue, then you can use the general online quote request to give us the details.

As we will need to check the original items and assess them for copying, this may take some time. There will be a further wait for the copies after payment is made.

Reproduction and copyright

Please note the copying of all material from the collections is subject to UK copyright legislation as well as preservation guidelines.

If you intend to reproduce our images in any way (including on the internet), then you must apply to us in writing/email. Check out our further publishing guidance, which includes information for the media and our current price list.